Are there any exceptions to our 10-year warranty coverage?
There are a small number of exceptions to The Shuttercraft 10-Year Warranty – but don’t worry, we’ll make sure you’re aware of these before you order, so you always have all the information you need to make sure you’re choosing the right products for your home.
The colour fastness of your shutters is covered for three years after delivery.
Remote control mechanisms
Like most premium electrical items, the warranty on your remote-control mechanism is one year. Don’t worry, though – in the rare instance of a problem with the remote control. Your shutters will operate perfectly by hand.
The stainless-steel shutter hardware our installation team uses – such as screws and additional brackets required – is covered for material defects in design and workmanship for three years after delivery.
Portchester security shutters
Our range of security shutters is covered by our warranty for five years when fitted inside a property – or three years when fitted externally.
As you can see, even where our standard 10-year warranty doesn’t apply – we still do everything possible to exceed our customers’ expectations and improve on what other shutter companies offer.